Example of Complaining Text

To
Mr. Head of Study Program of Civil Engineering
Ahmad Yani Tromol street,Surakarta

Dear Sir,
Through this letter we inform you that many tools for practicum of civil engineering are broken and getting old. However, after we checked the tools in the laboratory, there are some damages of some tools.
The damages are:
  1. The baukur cannot be read because the number is bluring.
  2. The pipe in the fluid mechanic lab is getting older.
For the evidence, we will send you back the damage products to be re-check.
We hope in the future, we would not receive anymore damaged tools like this.
Thank you for your concern. We will wait for you reply.
Regards,
The Student of Civil Engineering

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